The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.


Performs routine and complex clerical, administrative and technical work in receiving, processing, and limited reviewing of building plans and issuing permits. Performs general office, clerical and computer works as assigned. Works under the general supervision of the Community Development Director, or assigned designee.


Prepares and maintains the appropriate application forms and instructions for processing development and permit applications. Ensures that the forms are available to the public in the office area and in electronic format. Maintains plans review area so that permits and plans under review or approved plans may be located in an orderly and efficient manner, and that records related to permits and the permitting process are maintained in the filing system.

Provides application forms to permit applicants and the general public, and provides guidance in filling out various permit applications and forms, making sure applicants understand the permitting process and the necessary information and attachments required to submit an accurate and complete application.

Assist with the plan submittal processes by accepting permit applications, checking for accuracy and completeness, receipting them in, calculating fees, reviewing for basic zoning, public works and building requirements consistent with established policies, routing to appropriate review staff, monitoring application progress for status reports, and preparing permits and plans for issuance. Issues simple, routine permits within scope of authority and responsibility assigned by supervisor.

Accepts plans and checks for required seals, signature, documented calculations, cost estimates and/or fire protection system permits. Stamps and routes plans.

Maintains accurate and timely records of the permit and plans process; inputs, maintains and compiles a variety of data on permitting activity, such as the number of permits by type, valuation, permit fees, review time, problem areas, conditions imposed, actions taken, etc. Issues monthly reports on permitting activities and prepares quarterly radon surcharge reports for City and State of Florida.

Assures that policies and procedures are followed in the receipt, routing and processing of permit applications.

Prepares, maintains and stores records, files and logs related to permit issuance and inspections, development review and approvals, and ongoing maintenance/code issues for specific properties.

Updates department index system for applications, onsite and off-site files.

Assists in the scheduling of requests for field inspections. Assists in coordinating the permitting process with the Building Official and the Deputy Building Official.


Serves as a member of various employee committees, as assigned.

Works with software provider to adjust the electronic permitting system for maximum efficiency and benefit and to overcome glitches.

Perform other duties as assigned.


Working knowledge of manual and computerized record keeping systems.

Ability to establish effective working relationships with contractors, developers, architects, engineers, owners, and the general public.

Ability to communicate effectively orally and in writing with the general public while discussing, explaining, and interpreting department policies, by exercising an appropriate level of authority for the position; ability to work under stressful conditions and with frequent interruptions.

Working knowledge of the zoning code and ordinances related to permit and plans review for other departments. Knowledge of the application and interpretation of municipal codes, ordinances and resolutions affecting the permitting and inspection functions. Basic knowledge of the layout of the City and its geography.


Personal computer, including word processing, spreadsheets, and permitting software; calculator; pencil; ruler; copy machine; phone mobile; and architectural/ engineering scale.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed mostly in office settings. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. Staffs customer service counter.

While performing the duties of this job, the employee is frequently required to stand or sit; walk; talk or hear; use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 10 pounds.

Specific vision abilities required by this job include close vision, and the ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet.


High School Diploma or equivalent, supplemented by two (2) years of postsecondary college or technical training in building technology, public administration, or a closely related area; or an equivalent combination of education, training, and experience.

Experience in dealing with the public and must be able to operate a personal computer.

Must possess a valid Florida driver’s license.

Must possess the National Incident Management System (NIMS) IS-700 within 30 days of employment and the ICS-100 and ICS-200 within 90 days of employment. There may be additional NIMS required, which will be scheduled by your Supervisor.