Fire Chief Will Watts

Will Watts
Fire Chief

Chief Will Watts is the sixth full-time fire chief in the history of the agency. He manages all phases of fire department operations including emergency and non-emergency responses; staffing; field operation training; budget matters; and the department's EMS program.

Chief Watts was hired on Feb. 26, 2001, as a Firefighter/EMT. He trained to become a paramedic within a year. He was promoted to the rank of Engineer/Paramedic in late 2003, Lieutenant/Paramedic in 2007, Battalion Chief in 2012 and Deputy Fire Chief in 2013. Watts and his wife have two children. He attended Winter Park High School and later went to Seminole State College for firefighter training.

He holds a bachelor’s degree in emergency management from Waldorf University in Forest City, IA, and an associate’s degree in fire science from Columbia Southern University in Orange Beach, AL. He also holds Fire Officer 2, Fire Instructor 3 and Fire Safety Officer certifications with the State of Florida.

Chief Watts can be reached at (407) 539-6229 or by writing him at .

Chris Morton, Assistant Fire Chief

Chris Morton
Assistant Fire Chief of Operations

Assistant Chief Chris Morton oversees fire department operations by directly supervising the operations battalion chiefs.  Other roles are budgetary and strategic planning. He joined the Maitland Fire-Rescue Department in 2002 as a Firefighter/EMT. He became a Paramedic in 2005, Engineer in 2007 and Lieutenant in 2009. Morton was promoted to Battalion Chief in 2013.

He graduated from Lake Howell High School and attended Seminole State College for fire school. He holds an associate’s degree in emergency medical services from Valencia College, an associate’s degree in fire science and a bachelor’s degree in fire science administration from Waldorf University in Forest City, IA. He holds Fire Officer 3 and Fire Instructor 3 certifications with the State of Florida.

Assistant Chief Morton can be reached at (407) 539-0774 or by writing him at .

Norma Jean Torres

Norma Jean Torres
Administrative Assistant to the Fire Chief

Norma Jean Torres came to the Maitland Fire Department in 1991, in a part time capacity, with an extensive local government service background. Having served city managers and department heads in both Florida and North Carolina, Mrs. Torres would go on to play a similar role with the Maitland Fire Department. In 2005, Mrs. Torres accepted a full time position within the Department as the administrative assistant to Fire Chief. Mrs. Torres is responsible for a number of undertakings including budgetary, planning and accounting activities together with that of preparing the annual budget and day-to-day expenditures; naming of streets and addressing of residential and commercial properties; initiating the City's emergency notification system; EMS transport billing; and Pension matters.  Overseeing daily activities such as scheduling truck demos and station tours; special details; and coordinating special projects and events are also part of Mrs. Torres' responsibilities.

Norma Jean can be reached at (407) 539-6229 or by writing her at

Dennis Marshall

Dennis Marshall CET, FCO
Fire Marshal

Serving as the City's Fire Marshal since 1998, Dennis Marshall is responsible for public education to the residents and visitors of Maitland which include fire safety in the home, at work. Dennis has been involved with the Orange/Osceola Juvenile Fire Setter Intervention Network since its inception a decade ago, and has taught the intervention educational program to many children throughout the Central Florida area. Dennis is responsible for overseeing plans for new developments within the City, both commercial and residential, as well as being responsible for conducting all fire and life safety inspections required by Florida statute. 

In addition to the fundamental certification requirements as a firefighter/ EMT, Mr. Marshall also is a state certified Fire Officer, Fire and Building Inspector, as well as being a certified plans examiner. Mr. Marshall also has additional certifications from the National Institute for Certification in Engineering Technologies (NICET) in Fire Protection Engineering Technologies. 

Dennis can be reached at (407) 539-6228 or by email at